Can I make changes or cancel an order I just placed?
Unfortunately, we can't change or cancel orders after they have been placed and sent to our fulfillment center. We recommend following our return process and selecting "Exchange" to request a different size or color.
Visit returns.ruffwear.com, enter the email address you used to place your order and the order number from your confirmation email. You'll be able to print your free return shipping label and track the status all in the same place.
For more information about returns please visit our Returns page.