We get it, dogs have fur! And even the most well-mannered pup sheds. We have a few simple tips for preparing your gear before you return it.
1) Try it on indoors
This might seem obvious, but try your pup's new gear on indoors. Wear items around the house for a bit and check the fit. Contact our Customer Support team if you think you may need help making additional fit adjustments. Once you feel confident that the style and fit will work, head outside!
2) Remove dog hair and dirt
If you do need to return items, use a lint brush, masking tape, or a vacuum cleaner without roller brushes to remove dirt or dog hair.
3) Skip the wash
Even though we appreciate getting clean gear, there's no need to wash items before sending them back.
For more information about returns please visit our Returns page.