Warranty
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Do you offer replacement parts or buckles? We offer replacements for many of our buckles and some other parts as well. See below for what information to include with your request. The insert (pronged) side of our plastic buckles can be replaced for most harnesses and apparel items. We are unabl...
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My Ruffwear product has a quality issue. What are my options? We offer a Trail Tested Promise, guaranteeing against defects in materials and craftsmanship. While we understand that the unexpected happens, Our Guarantee does not cover accidental damage, damage from abrasion, chewing, or normal w...