My Ruffwear product has a quality issue. What are my options?
We offer a Trail Tested Promise, guaranteeing against defects in materials and craftsmanship.
While we understand that the unexpected happens, Our Guarantee does not cover accidental damage, damage from abrasion, chewing, or normal wear and tear.
If you believe your product has a defect, please complete our Warranty form.
Aug 22, 2025